Frequently Asked Questions

Keyboard

Question
When I press the '@' key on my keyboard, quote marks appear on the screen. Why is this?
Operating System XP - Vista - Windows 7

Question
My Screen has suddenly rotated so it appears on its side or upside down.
Operating System All

Question
My Task bar has moved to the side or to the top of the screen.
My Task bar has disapeared or is bigger than usual.
Operating System All

Software

Question
I use Internet Explorer as a browser. I have heard that to save time when loading pages, I can set them to load without the images. How do I do this?
Internet Explorer 6 - 7 - 8

Question
I have heard that there is something called a Virus that can attack my Computer and damage my Files or my Computer.

Question
I have come across references to a Personal Firewall. What is it and how do I use it.
Operating System XP - Vista - Windows 7

Question
I have lost my email password (Outlook or Outlook Express) may work with other passwords
Outlook Outlook Express Windows Mail

Question
I have been given or I have been emailed a document which I cannot open.
All operating systems.

Windows 7

Question
I need to burn an "iso" image. What is it and how do I burn it.
Operating System XP - Vista - Windows 7

Not sure

Telephone: 01673 842979
Mobile: 07885 963857

LogMeIn

Clients of Peter Hart Computers can make use of a program called LogMein. This will allow Peter Hart or one of his staff to use "Remote Access" to view their desktop and either correct problems with their computer or show them how to do things for themselves.

Click here to go to the LogMeIn site to see for yourself what LogMeIn does.

Phone the above number to get set up for this service.

If you have any other FAQ's you would like answered or any you would like to see her use the Contact Form to send us details.