| Telephone: 01673 842979 Fax: 01673 843915 Mobile: 07885 963857 |
Support
Existing Clients please use our Support Ticket System.
New Clients or General Enquiries, please use the Contact Form.
For online support we use a product called "LogMeIn". This is a remote access application which allows us to access our Client's desktop to sort out any problems or to show the Client how to perform a function, use an application etc.
Click on the LogMeIn Logo to go to the page that tells you how we use this product to give online support.
A large number of the support calls we get are to do with Virus and Malware attacks. We have consistently found AVG and Malware bytes to give the best protection and cause the least number of problems without slowing down the computer or causing the computer to work incorrectly.
Please see our
Information and Links page for information about
these and other products.
Links
-
New
Free account (Include 30 Day Pro2 Trial)
-
Direct Free registration page
-
Rescue trial
Please note: If you wish to use this product to allow us to
give you remote support then please ring the above number and we will
give you instructions on how to install. (Service only available in the UK)
Commercial users are required to register with LogMeIn and pay for an account.
But may use the free trial link above.
Optionally The button below can be used to get connected and let us install the LogMeIn application for you.
To use:
Telephone for assistance and we will give you a 9 digit no to enter into the box below.
Click
here
to view the Quick start guide for "Zoho Assist"
Please note that there is a charge for this service.